Cookie Policy

Last updated: February 2026

This Cookie Policy supplements our Privacy Policy. Together, these policies explain how we use cookies and similar technologies.

1. What Are Cookies?

Cookies are small text files stored on your device by websites and apps. In mobile apps, SDKs and similar technologies serve similar functions. These technologies help us provide and improve our services.

2. Cookie Categories

✅ Essential Cookies

Required for basic app functionality - No consent required

  • Session management
  • Authentication & security
  • Fraud prevention
  • Load balancing

📊 Analytics Cookies / SDKs

Help us understand app performance - Consent required

  • App performance monitoring
  • Error and crash detection
  • Feature usage analytics
  • User journey tracking

❌ Marketing Cookies

NOT used by Lovendo

  • Cross-site tracking
  • Targeted advertising
  • Personalized ads

3. Technologies We Use

Analytics & Performance

  • PostHog: Product analytics, feature usage
  • Sentry: Error tracking, crash reporting

Authentication & Security

  • Supabase: User sessions, auth tokens
  • Secure storage: Encrypted credentials

4. Third-Party Services

We work with trusted service providers that may process data:

  • Analytics providers: App performance and usage analytics
  • Infrastructure & security: Cloud hosting, fraud prevention
  • Payment processors: Transaction processing (PayTR)

These services may be located outside your country. Data transfers comply with GDPR, KVKK, and other applicable data protection laws through Standard Contractual Clauses and other legal mechanisms.

5. Cookie Preferences

Managing Your Preferences

  • First visit: You can choose cookie preferences on initial login
  • Settings: Change preferences anytime in app settings
  • Withdrawal: Opt out of analytics at any time
  • Account deletion: All cookie-related data is deleted

6. Browser & Device Settings

Most browsers and devices allow you to:

  • Delete existing cookies
  • Block cookies from specific sites
  • Set preferences for first-party vs. third-party cookies
  • Receive warnings when cookies are stored

Note: Blocking essential cookies may prevent the app from functioning properly.

7. Updates to This Policy

We may update this Cookie Policy periodically. Material changes will be communicated through the app or website. Continued use after changes constitutes acceptance of the updated policy.

8. Contact Us

For questions about our cookie practices:

  • Email: privacy@lovendo.xyz
  • Website: www.lovendo.xyz